Supernote Support Center

Hero Discount

Published June 6th, 2023 by Fu Xi

What is the hero discount? Military, military families, first responders and teachers can save 20 USD on Supernote devices by verifying their status here. How does the hero discount work? We partner with a third party, GovX, to verify your eligibility. Just click "Get Discount" and follow the prompts to verify your status to receive a one-time disco

How many years of system updates can Supernote devices get?

Published November 8th, 2024 by Fu Xi

Supernote devices can get system updates for at least 4 years from when they first became available for purchase. Device Guaranteed system updates until at least: Supernote A5 X2 Manta December, 2028 Supernote A6 X2 Nomad November, 2027

Supernote Partner App for Desktop

Published December 29th, 2023 by Fu Xi

Supernote Partner is a companion application for Supernote devices. This desktop application allows you to manage synchronized notes and documents, plus it offers intriguing features like keyboard sharing for you to explore. For Windows & macOS V2.5.0 Release Windows macOS Updated on Nov 14, 2025 Note: Jumping to the sources of digests created f

Setting Up Your Own Supernote Private Cloud

Published October 28th, 2025 by Fu Xi

Every note you make on your Supernote is important. We've created a way for you to use cloud features (like syncing) while keeping your notes completely private on hardware that you own. This isn't a general cloud service. It's a way to store all your Supernote files (notes, documents, etc.) on your own machine. This could be your home NAS (a networ

How to Make a DIY Supernote Nomad Folio?

Published February 27th, 2025 by Fu Xi

Looking to personalize your Supernote Nomad folio? Grab the official DIY kit and get crafty! We've got a handy guide video and specs to help you along the way. Guide Video DIY Kit Contents & Specs The image shows the new version of the Nomad Folio DIY Kit, the old version does not include the plates. Magnetic Module (*2) and Screws (*4) Front a

Setting Up Your Nextcloud (WebDAV) Account in the ServerLink App

Published November 20th, 2025 by Fu Xi

This guide provides instructions for connecting your Supernote to your self-hosted Nextcloud server via the WebDAV protocol using the new ServerLink app. Setting Up Secure Credentials Nextcloud recommends using an App Password for third-party apps instead of your main account password. This is the safest way to log in and supports features like 2FA,

How to Make a DIY Supernote Nomad Enclosure (Back Cover)?

Published February 24th, 2025 by Fu Xi

Ready to give your Supernote Nomad a custom look? Making your own DIY enclosure (back cover) is super fun. Let's dive right in! What You Need A 3D Printer PLA or other filaments Your Supernote Nomad (White Edition or Crystal Edition) Step-by-Step Guide Step 1: Download the 3D Print Files Here are the files you need. Click the links below to download

Is Supernote HIPAA-compliant?

Published June 8th, 2023 by Fu Xi

In order for Supernote to serve as a business associate in compliance with HIPAA regulations, please download the Business Associate Agreement, complete the necessary information, and forward it to privacy@supernote.com. This will ensure the proper legal relationship is established. *Supernote employs encryption for data transfer and offers file pas

Screen Mirroring

Published February 15th, 2023 by Fu Xi

Mirror your screen to another device and collaborate seamlessly with others or make effective presentations. To use the Screen Mirroring feature on Supernote, follow the steps below: Make sure your Supernote and the screen-receiving device are connected to the same Wi-Fi. Swipe down from the top of the screen and tap the Screen Mirroring icon in t

How to Clean the Back of Supernote Manta?

Published December 12th, 2024 by Fu Xi

Kindly initiate the cleaning process by gently using a soft cloth dampened with water. Should this prove ineffective, you may then proceed to use alcohol. If there's any persistent lipstick residue adhered to the back, it can be efficiently removed with the application of a makeup remover.

How to Customize Cuttable Pen Loop for Supernote Manta

Published February 25th, 2025 by Fu Xi

Before we start, here's an important tip: the original size of the cuttable pen loop is designed to fit larger pens, like the LAMY AL-star series. If you are using a pen of this size, there's no need to cut the pen loop, simply skip ahead to the installation chapter to learn how to attach it to your Supernote. If you’re using a medium-sized pen, lik